Privacy policy
At MASAKI, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.
1. Information We Collect
We collect personal and non-personal information to enhance your shopping experience. This includes:
- Personal Information (e.g., name, email address, phone number, billing/shipping address, payment details).
- Order Information (products purchased, order history, transaction details).
- Technical Data (IP address, browser type, device information, and cookies to improve site performance).
2. How We Use Your Information
We use your data to:
✔ Process and fulfill orders efficiently.
✔ Provide customer support and respond to inquiries.
✔ Send order updates, promotional offers, and newsletters (you can opt-out anytime).
✔ Improve website functionality and user experience.
✔ Detect and prevent fraud or security risks.
3. Data Protection & Security
We implement industry-standard security measures to protect your personal information. However, no online transaction is 100% secure, so we encourage users to safeguard their account details.
4. Third-Party Services
We may share necessary data with trusted third parties, such as payment processors and shipping providers, to ensure seamless transactions. We do not sell, rent, or trade your personal information.
5. Cookies & Tracking Technologies
We use cookies to:
- Enhance website performance.
- Personalize your shopping experience.
- Analyze user behavior for website improvements.
You can adjust cookie settings through your browser.
6. Your Rights & Choices
You have the right to:
✔ Access, update, or delete your personal data.
✔ Opt-out of marketing emails at any time.
✔ Request information about data usage.
To exercise these rights, contact us at masaki.com.my@gmail.com
7. Changes to This Policy
MASAKI reserves the right to update this Privacy Policy. Any changes will be reflected on this page, and we encourage you to review it periodically.
8. Contact Us
For any privacy-related questions, reach out to us at:
📩 Email: masaki.com.my@gmail.com
📞 Phone: +60 115853 7295